Area Operation Manager


Job ID:


Job Location:



Agriculture Economics



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Employment Type:

Full time






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Job Title:

Area Operation Manager

Job Description:

Job Description

About the Job:

VFE is seeking to hire Area Operation Manager to be based at Central Area office (Addis Ababa) with frequent Field travel. She/he will Ensure the effective and efficient performance of all branch activities, growth of deposit taking level within the branches, perform appropriate integration and networking with Partners and among the branches within the area

                      Task and responsibility

                  Sound extension, monitoring and documentation of branch operations     

·      Exchanges information with the CEO, DCEO, and other departments and secures an adequate 

    information flow within the area;

·      Recommends to the SMT any proposed major changes on branch offices or infrastructures, such

    as relocation, renovation, etc.;

·      Monitors loan collaterals submitted by clients; and as recommended by the branch, controls and

    facilitates the selling of these collaterals in coordination with the institution’s legal officer;

·      Oversees the implementation of the internal control systems, ensuring the smooth running of the

business and safeguarding the institution’s assets; Follows-up with the concerned branch manager(s) any actions required from the branches as recommended by the audit findings;

·      Ensures that policies and procedures are applied consistently and uniformly across all branches in the area;

·      Plans and ensures the implementation of an adequate and timely reporting system with focus on

    each branch’s asset quality, liquidity, capital adequacy, and provisioning;

      Efficiency of Branch Operations

·      Undertakes and facilitate development of annual plan and budgets for branches,

·      Supervises the day-to-day branch operations through the Branch Managers to ensure that the

     targets set and agreed upon are met;

·      Coordinates with the Finance & Accounts department and branch managers to make sure that

     there is appropriate branch liquidity management;

·      Coordinates with the HR department in planning personnel need and capacity building of the branches, Consults with the MIS/ IT department any monitoring or reporting related issues, and resolves the issues at the soonest time possible;

        Maintain the deposit level and quality of loan portfolio of the branches within the area  

·      Champions” the efforts in managing loan delinquency by closely monitoring the branches and ensuring strict compliance to all policies and procedures;

·       Responds and actively manages branch operations outside of acceptable levels.

·      “Champions” the efforts in mobilizing savings from the public;

·       Ensures the existence of quality customer service at branch level



        Management of the staff in the Area

·      Ensures that the operations staff receive adequate training; Participates in development/ reviews of curriculum for training of the Credit Officers; Collaborates closely with Staff engagement & performance Manager in matters of training new and in service operations staff (Credit Officers, Tellers and Branch Managers)

Integration and Marketing

·      Ensures a strong integration and networking with Primary partners, local authorities and sectoral line relevant departments

·      Ensures development of suitable products

·       Ensures undertaking of client satisfaction surveys, likes and dislikes and focus Group discussions on a regularly basis

·      Ensures expansion of branch offices in compliance to branch  office opening, procedures and standards

·       Ensures delivery appropriate reports to the partners, local authorities and other Partners


Job Requirements:

Job Requirements

Qualifications and Experiences

·         A minimum university degree in economics/ accounting/ management/ banking/ cooperative/ agricultural economics/relevant social sciences/business fields and prolonged experience in credit and preferably deposit operations

·         Must have at least eight-year working experience out of which three years in supervisory position in credit and saving operations or economic and business development institution

·         Must have a clear understanding of micro finance industry and technology

·         Must be proficient in Microsoft applications

·         Local language skills is advantageous

·         Good command of written & oral English skill is advantageous.


·         Place of Work:                  Addis Ababa

·         Terms of Employment:    Permanent

·         Salary:                               As per the Institution salary scale

How to Apply

Candidates who are qualified can submit in person to:  VISIONFUND Head office Located near Gerji Mebrat hail square or send your application, curriculum vitae names and addresses of up to 3 references and non-returnable copies of credentials to:

VISIONFUND Micro Finance Institution (s.c)      

P.O.BOX 31478,

Addis Ababa

Tel. 0116463568


Jan 20, 2018

Company Info
Vision Fund Micro Finance Institution S.C

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